Terms & Conditions.

Welcome to CareConnect Bahamas.

These Terms & Conditions govern your use of the CareConnect Bahamas platform. By accessing or using the platform, you agree to these terms.

1. About CareConnect Bahamas

CareConnect Bahamas is a platform designed to connect families and individuals with caregivers, nannies, babysitters, housekeepers, companions, and other household-service professionals.

The platform facilitates communication and potential matching between users.

2. User Accounts

Users may create profiles depending on their role, including:

  • Caregivers and household-service professionals
  • Families and clients

Users are responsible for providing accurate information when creating or updating their profiles.

3. Caregiver Profiles

Caregivers may create professional profiles containing information such as:

  • Name
  • Photo
  • Location
  • Experience
  • Services
  • Languages
  • Availability
  • Driving information
  • Professional introduction
  • Video introduction
  • References or verification information, where applicable

Users should ensure that information provided in their profiles is accurate and current.

4. Family & Client Requests

Families and clients may create service requests describing their requirements, including:

  • Type of service needed
  • Who needs care
  • Duties
  • Schedule
  • Location
  • Experience requirements
  • Languages
  • Driver requirements
  • Specific skills
  • Certifications
  • References
  • Other requirements

5. Matching & Search

CareConnect Bahamas may help connect caregivers and families based on information provided through their profiles and service requests.

Matching may consider factors such as location, services, experience, availability, languages, and other requirements.

A match or search result does not guarantee that a caregiver is suitable, qualified, available, or appropriate for a particular position.

6. Hiring Decisions

CareConnect Bahamas facilitates connections between users.

The final hiring arrangement, compensation, responsibilities, employment terms, and applicable requirements should be established directly between the relevant parties.

Families and clients are responsible for making appropriate hiring decisions and confirming qualifications relevant to the position.

7. Verification

Where applicable, CareConnect Bahamas may provide verification services or verification indicators.

A profile appearing on CareConnect Bahamas does not automatically mean that the individual is certified, licensed, or background-checked unless the profile specifically indicates that the relevant verification has been completed.

8. User Conduct

Users agree to use the platform responsibly and respectfully.

Users should not:

  • Provide intentionally false information
  • Misrepresent their qualifications or experience
  • Engage in inappropriate or suspicious behavior
  • Misuse another person’s information
  • Use the platform for unlawful purposes
  • Upload content they do not have permission to share

9. Video Content

Caregivers may upload professional introduction videos.

Families and clients may also upload optional videos describing their household needs or service requirements.

Users are responsible for ensuring that they have the appropriate rights and permissions for any video they upload.

10. Privacy & Personal Information

Users should avoid sharing unnecessary personal or sensitive information.

CareConnect Bahamas is designed to help protect personal information and allow users to determine what information is publicly visible and what information is shared after an appropriate match or request.

Please also review our Privacy Policy.

11. Reporting & Blocking

CareConnect Bahamas may provide reporting and blocking features.

Users are encouraged to report suspicious, inappropriate, or concerning behavior through the available platform features.

12. Secure Communication

Where available, CareConnect Bahamas may provide secure messaging or communication tools to allow families, clients, and professionals to communicate.

Users remain responsible for the information they choose to share.

13. Platform Availability

CareConnect Bahamas may update, modify, suspend, or discontinue parts of the platform when necessary.

We do not guarantee that every feature or service will always be available.

14. Limitation of Responsibility

CareConnect Bahamas provides a platform for connection and communication.

Users are responsible for independently evaluating profiles, qualifications, references, employment arrangements, and other information before making decisions.

CareConnect Bahamas does not guarantee the outcome of any connection, interview, or hiring arrangement.

15. Changes to These Terms

These Terms & Conditions may be updated from time to time.

Updated terms will be posted on this page with a revised Last Updated date.

16. Contact Us

For questions regarding these Terms & Conditions:

CareConnect Bahamas

General Inquiries: info@careconnectbahamas.com
Customer Support: support@careconnectbahamas.com

Location:
Freeport, Grand Bahama
The Bahamas